Can 8 For Mac

The CAN-8 client and server software undergoes constant testing and improvements. When a sufficient number of changes have been made to the software and a period of testing is done, a software release is made available. The following table describes the more major changes that have been made to the software for this release. Download and Play 8 Ball Pool for PC and MAC FREE now! The World’s #1 Pool game – now on PC! Play with friends. Play with Legends. Play the hit Miniclip 8 Ball.


Nox for mac is free to download and you would be able to play high end android games easily on your mac. Nox app player allows you to emulate the android experience right on your mac computer. Mac OS is not very popular for high end games and therefore you can install Nox on your Mac and enjoy high end android games without any lag. VMware Fusion: Powerfully Simple Virtual Machines for Mac. VMware Fusion Pro and VMware Fusion Player Desktop Hypervisors give Mac users the power to run Windows on Mac along with hundreds of other operating systems, containers or Kubernetes clusters, side by side with Mac applications, without rebooting. Fusion products are simple enough for home users and powerful enough for IT.


Between mid October 2019 and mid February 2020 everyone in the Army was migrated to use their PIV Authentication certificate for Email access. You no longer use the Email certificate for Enterprise Email or any CAC enabled websites

Mac users who choose to upgrade (or already have upgraded) to Mac OS Catalina (10.15.x) will need to uninstall all 3rd Party CAC enablers per AND reenable the built in smart card ability (very bottom of macuninstall link above)

If you purchased your Mac with OS Catalina (10.15.x) already installed, you can skip the uninstall part above and follow the instructions below.

6 'high level' steps needed, follow down the page to make this a painless systematic process

1.Is your CAC reader 'Mac friendly'?
2.Can your Mac 'see' the reader?
3.Verify which version of Mac OS you have
4.Figure out which CAC (ID card) you have
5.Install the DoD certificates
5a.Additional DoD certificate installation instructions for Firefox users
6.Decide which CAC enabler you want to use (except for 10.12-.15)

Step 1: Is your CAC reader Mac friendly?

Visit the USB Readers page to verify the CAC reader you have is Mac friendly.

Visit the USB-C Readers page to verify the CAC reader you have is Mac friendly.

'Some, not all' CAC readers may need to have a driver installed to make it work.

NOTE: Readers such as: SCR-331 & SCR-3500A may need a firmware update (NO OTHER Readers need firmware updates).

Information about these specific readers are in Step 2

Step 2: Can your Mac 'see' the reader?

Plug the CAC reader into an open USB port before proceeding, give it a few moments to install

10.6 8 Mac

Step 2a: Click the Apple Icon in the upper left corner of the desktop, select 'About This Mac'

Step 2b: Click 'System Report...' (button)

Can 8 For Mac

Step 2c: Verify the CAC reader shows in Hardware, USB, under USB Device Tree. Different readers will show differently, most readers have no problem in this step. See Step 2c1 for specific reader issues.

Step 2c1: Verify firmware version on your SCR-331 or GSR-202, 202V, 203 CAC, or SCR-3500a reader. If you have a reader other than these 5, Proceed directly to step 3

Step 2c1a-SCR-331 reader

If your reader does not look like this, go to the next step.

In the 'Hardware' drop down, click 'USB.' On the right side of the screen under 'USB Device Tree' the window will display all hardware plugged into the USB ports on your Mac. Look for “SCRx31 USB Smart Card Reader.” If the Smart Card reader is present, look at 'Version' in the lower right corner of this box: If you have a number below 5.25, you need to update your firmware to 5.25. If you are already at 5.25, your reader is installed on your system, and no further hardware changes are required. You can now Quit System Profiler and continue to Step 3.

Step 2c1b-SCR-3500A reader

If you have the SCR3500A P/N:905430-1 CAC reader,you may need to install this driver, as the one that installs automatically will not work on most Macs. Hold the control key [on your keyboard] when clicking the .pkg file [with your mouse], select [the word] Open

Step 3: Verify which version of MacOS do you have?

(You need to know this information for step 6)

Step 3a: Click the Apple Icon in the upper left corner of your desktop and select 'About This Mac'

Step 3b: Look below Mac OS X for: Example: Version 10.X.X.

Step 4: Figure out which CAC (ID Card) you have

(You need to know this information for step 6)

Look at the top back of your ID card for these card types. If you have any version other than the six shown below, you need to visit an ID card office and have it replaced. All CACs [other than these six] were supposed to be replaced prior to 1 October 2012.

Find out how to flip card over video

Step 5: Install the DoD certificates (for Safari and Chrome Users)

Go to Keychain Access

Click: Go (top of screen), Utilities, double click Keychain

(You can also type: keychain access using Spotlight (this is my preferred method))

Select login (under Keychains),and All Items (under Category).

Download the 5 files via links below (you may need to <ctrl> click, select Download Linked File As... on each link) Save to your downloads folder

Please know... IF You have any DoD certificates already located in your keychain access, you will need to delete them prior to running the AllCerts.p7b file below.,,,, and

Double click each of the files to install certificates into the login section of keychain

Select the Kind column, verify the arrow is pointing up, scroll down to certificate, look for all of the following certificates:

DOD EMAIL CA-33 through DOD EMAIL CA-34,

DOD EMAIL CA-39 through DOD EMAIL CA-44,

DOD EMAIL CA-49 through DOD EMAIL CA-52,


DOD ID CA-33 through DOD ID CA-34,

DOD ID CA-39 through DOD ID CA-44,

DOD ID CA-49 through DOD ID CA-52,


DOD ID SW CA-35 through DOD ID SW CA-38,

Os 8

DOD ID SW CA-45 through DOD ID SW CA-48,

DoD Root CA 2 through DoD Root CA 5,

DOD SW CA-53 through DOD SW CA-58, and

DOD SW CA-60 through DOD SW CA-61

NOTE: If you are missing any of the above certificates, you have 2 choices,

1. Delete all of them, and re-run the 5 files above, or

2. Download the file and install each of the certificates you are missing individually.


Error 100001 Solution

Error 100013 Solution

You may notice some of the certificates will have a red circle with a white X . This means your computer does not trust those certificates

You need to manually trust the DoD Root CA 2, 3, 4, & 5 certificates

Double click each of the DoD Root CA certificates, select the triangle next to Trust, in the When using this certificate: select Always Trust, repeat until all 4 do not have the red circle with a white X.

You may be prompted to enter computer password when you close the window

Once you select Always Trust, your icon will have a light blue circle with a white + on it.

The 'bad certs' that have caused problems for Windows users may show up in the keychain access section on some Macs. These need to be deleted / moved to trash.

The DoD Root CA 2 & 3 you are removing has a light blue frame, leave the yellow frame version. The icons may or may not have a red circle with the white x

or DoD Interoperability Root CA 1 or CA 2 certificate
DoD Root CA 2 or 3 (light blue frame ONLY) certificate
or Federal Bridge CA 2016 or 2013 certificate
or Federal Common Policy CAcertificate
or or SHA-1 Federal Root CA G2 certificate
or US DoD CCEB Interoperability Root CA 1 certificate

If you have tried accessing CAC enabled sites prior to following these instructions, please go through this page before proceeding

Clearing the keychain (opens a new page)

Please come back to this page to continue installation instructions.

Step 5a: DoD certificate installation instructions for Firefox users

NOTE: Firefox will not work on Catalina (10.15.x), or last 4 versions of Mac OS if using the native Apple smartcard ability

Download, [remember where you save it].

double click the file (it'll automatically extract into a new folder)

Option 1 to install the certificates (semi automated):

From inside the AllCerts extracted folder, select all of the certificates

<control> click (or Right click) the selected certificates, select Open With, Other...

In the Enable (selection box), change to All Applications

Select Firefox, then Open

You will see several dozen browser tabs open up, let it open as many as it wants..

You will eventually start seeing either of the 2 messages shown next

If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers


'Alert This certificate is already installed as a certificate authority.' Click OK

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Option 2 to install the certificates (very tedious manual):

Click Firefox (word) (upper left of your screen)


Advanced (tab on left side of screen)

Certificates (tab)

View Certificates (button)

Authorities (tab)

Import (button)

Browse to the DoD certificates (AllCerts) extracted folder you downloaded and extracted above.

Note: You have to do this step for every single certificate

Note2: If the certificate is already in Firefox, a window will pop up stating: 'Alert This certificate is already installed as a certificate authority (CA).' Click OK

Note3: If the certificate is not already in Firefox, a window will pop up stating 'You have been asked to trust a new Certificate Authority (CA).'

Can 8 For Macbook Air

Check all three boxes to allow the certificate to: identify websites, identify email users, and identify software developers

Once you've added all of the certificates...
• Click Firefox (word) (upper left of your screen)
• Preferences
• Advanced (tab)
• Press Network under the Advanced Tab
• In the Cached Web Content section, click Clear Now (button).
• Quit Firefox and restart it

Step 6: Decide which CAC enabler you can / want to use

Mac Os 8.0

Only for Mac El Capitan (10.11.x or older)

After installing the CAC enabler, restart the computer and go to a CAC enabled website

NOTE: Mac OS Sierra (10.12.x), High Sierra (10.13.x), Mojave (10.14.x) or Catalina (10.15.x) computers no longer need a CAC Enabler.

Try to access the CAC enabled site you need to access now


Mac support provided by: Michael Danberry

Release Version 2019 12 20

  • Please note that as per October 2017, maintenance and support licenses can only be purchased through Sounds Virtual Inc. Sites who have previously purchased or have a current maintenance agreement with Gentian Learning Systems should contact us as soon as possible at [email protected]
  • Client and server files must both be updated. This client will not connect to previous server versions.
  • Your site must have a current maintenance agreement to run this software. You can check your site's maintenance status by signing on to your system with the MASTER ID and choosing Help->About from the menu bar. If the maintenance shows as expired, please contact us for more details.
  • Changes and fixes included in this version of CAN-8 are detailed in the Version Release Notes section below.

CAN-8 Client Download
File size: 63.0 MBytes
Release Version:
2019 12 20

CAN-8 Server Update:
File size: 182 KBytes

Related Downloads

DescriptionVersionSize (MB)English

Sites performing a new install of the CAN-8 system should contact [email protected] to obtain the server software installation file.
Client software installation instructions2019 11 110.30 Download
Client software customization instructions2019 11 110.30 Download
Server Update Procedure2019 11 110.01Download
Minimum requirements for new installations 2019 11 11 0.01 Download
Online manual 2019 11 11 0.01 View
PDF Version of the manual 2019 11 11 0.01 Download

Additional tools and documentation for CAN-8 systems may be found in the tools section of this page.
Previous versions of the CAN-8 client may be found here

Release Notes:

The CAN-8 client and server software undergoes constant testing and improvements. When a sufficient number of changes have been made to the software and a period of testing is done, a software release is made available.
The following table describes the more major changes that have been made to the software for this release. All customers are encouraged to update to the latest version to maintain the integrity of their system.

Change #Description
Changes included in the 2019 12 20 release of CAN-8:
SV811Selecting 'Continue recording' to a recording submitted in a previous session will cause data loss
SV828 Scrolling while exporting student recorded data would terminate the client.
SV816Class field size in import file changed to accommodate '-' character
Sv837 In some cases, import file failed to delete instructor IDs
SV825Random mode was skipping items
SV826 First T items in random/sequential test mode do not display
SV821 Message alert failed to appear if student exited the lesson without answering
SV839E items with max time limit would lock students in when re-entering item.
SV833 Planner: Changing disabled items type sometimes set audio max time to 3X automatically
SV830 Improved error message translation
SV840 Disabled BACK button while example sound plays
SV841 Disabled NEXT button in time limited item
SV842 Pressing Record button while playing count limited example item would prevent student from listening to the entire audio
SVnew Boost audio export levels for low volume recordings
SV822 Adds support for Salish combining characters
Changes included in the 2018 03 16 release of CAN-8:
SV811Pasted items in planner sometimes present wrong content
SV778Changing an item property while editing clears content changes.
SV815 Signed on state in tracker sometimes was incorrect.
SV814 Handling of keepalives for firewall restrictions improved.
SV812 Changes in accents to items in planner were not always saved
SV782 Pasted text/font/case is not always preserved.
SV789 Babilon view by class fixed.
SV813 Babilon console window organization improved.
SV741 Text not always copied correctly from PDF file.
SVnew Custom reports by lesson item completion available.
SVnew Text area of Example items changed to full size in Planner.
SVnew Supports IP address/port changes during active session.
SVnew Added tabstop support in text editor.
SVnew New planner option for copied text.
SVnew Added support for Okanagan and Salish font. New virtual keyboards available. Sites who wish to install the virtual Keyboard should contact [email protected]
SVnewGroup recordings.
SVnewColour coded group recordings playback.
SVnew Instructors can leave multiple messages per student in each cell
SVnew New notification alert at login when message has been left by instructor.
SVnew Direct links from oral message notification list to the message/item.
SVnew Messages no longer automatically removed. Students can retrieve and re-play previous oral messages.
Changes that were included in the 20150929 release of CAN-8:
SV741Editing a newly created Planner before saving the menu would cause an unexpected client shut down.
SV744In some instances, classes could not be added in students' profile. Would generate a server can't complete your request error message.
SV744Servers with over 65000 users registered may experience duplicated user ID codes.
SV746Some new users' records were missing from report.
SV745Instructor could not add marks in tracker.
SV754Fixes noise at the end of new recordings.
SV759Extra space characters in server field would return server not found error.
SV772Headset warning message does not allow re-login for 30 seconds.
SV224Red message cell in tracker would turn green if the instructor listened to the student's answer after leaving the message. It now remains red until the student receives the message.
SV743Error message generated in user's properties window could prevent displaying the properties box content when accessed the next time.
SV742Fixes paint error when changing item type from item with an audio graph to item without.
SV748Display User List would not show more than 32000 users at one time.
SV752Import file would cause errors if 'SP' was selected for language interface.
SV749Added optional field placeholder to import file.
SV755Save display lists in Column-type CSV format.
SV756'Display user' and 'Display Classes' commands display attributes as well.
SV761New 'Select All/Deselect' button in attribute tab.
SV750Instructors can import student list.
SV762 Mark assigned per item increased to out of 10 (_/10) instead of out of 9 (_/9).
SV760Test options menu re-ordered.
SV759Lesson mode status displayed on Tracker and Student interface for 'Wait to Start' and 'Review' mode.
Changes that were included in the 20141216 release of CAN-8:
SV722Buffer overflow when sending classes to tracker. (part of hotfix 20140929)
SV719Some classes not listed in VIEW > BY CLASS selection window. (part of hotfix 20140929)
SV720Feedback not shown in review mode. (part of hotfix 20140929)
SV733Student belonging to MASTER would not show in the Babilon list. (part of hotfix 20140929)
SV690Cell with message in tracker would become green if instructor clicked on it. The cells now remain red until the students listen.
SV738Multiple choice selections could be lost in planner if the options were selected then pasted over.
SV736New: Play limit. Limits how many time sample audio in each item can be played per test. (see manual under Item Properties section).
SV740New: High quality audio now on by default.
SV715Added support for Vietnamese font.
SV728Font in new planner items defaults to medium size.
SV730Play cursor value shown in seconds by default.
Changes that were included in the 20140715 release of CAN-8:
SV716DMI error when moving main menu Items in some rare cases. Menu file could get corrupted is menu is saved after error appeared.
SV698Exiting the planner without closing accumulated error boxes error would crash the client.
SV698In rare cases, the issue above combined with disk space recovery task could cause lesson data loss.
SV696Added support for new JPGs format with missing parts of headers
SV695Paste function failed if copying more than one line at a time from a MS Word document with lists.
SV694Spanish settings for the system supervisor profile would prevent login on previous versions.
SV690Added missing path display in Spanish interface
SV601Missing Spanish translation in items' Properties window.
SV714New discussion Group. Babilon.
Changes that were included in the 20131216 release of CAN-8:
SV669Copy/paste an item into a lesson menu on top copied items would crash the client.
SV675Program error when copying text from MS Word Table.
SV668 EXPORT > ALL ANSWER generates error if lesson names include a character not allowed in Windows file name convention
SV663Option EXPORT > ALL ANSWER remained greyed out if the Planner includes only one answer.
SV675Copy/paste Chinese text from Word to CAN-8 would generate unknow characters. Support added for UC2 code
SV675Cayuga text import from word document was revised.
SV677Input device detection. Audio drivers are re-initialized when audio input jack lose and regain connection.
SV668Change drag/drop from a planner to another changed from cut/paste to copy/paste wto prevent data loss.
SV668New Save/abandon changes option upon Planner exit.
SV660ntserve - Search for authorization device extended to com16
SV686New - Import video file from URL. Video can now be linked to a URL from withing an item to be accessible by remote users.
SV689 New - Improved audio quality. Previous CAN-8 clients will not be able to play audio recorded with this version
SV687New - [refresh class] and [delete class] sections in import files.
SV684New - License information field under HELP --> About window - MASTER only. Indicates the number of permanent licenses the site owns.
SV683New - Spanish Interface support.
Changes that were included in the 20130731 release of CAN-8:
SV538Selecting a mark column in a empty tracker generates fatal error in client
SV644Student program. Client would freeze in write item when text selected and dragged.
SV648Pasting MSWord table in Planner would abort client program.
SV652Scrolling while selecting items in planner menu causes client to exit.
SV640Planner would remain in 'busy' state if more than 2 users accessed it
SV632Audio scaling for loud recordings adjusted
SV615Editing of password field during import would scramble password
SV602Drag/drop background image refresh fixed
SV587Report file error count corrected
SV600Tracker scoring issues resolved
SV601Partial deletion of overflowing text in Planner displayed incorrectly
SV653Record button missing when item type changed from Read item to any other item type
SV654Fixed Tracker Background.
SV624User property box opens when changing background image.
SV593Help > About window - Authorization device number sometimes scrambled
SV596SVSETUP now runs on previously installed identical client for customization purpose.
SV657New audio speed control
SV658Planner 'Abandon Changes' option restored
SV659Added support for Henry font RTF import
Changes that were included in the 20121216 release of CAN-8:
SV617Some menu directory names generated by the system could crash the client. Lesson data loss could occur.
SV614Menu display would crash the client when menu tag loops were encountered.
SV603Adding mark columns to empty tracker crashes client.
SV622Using the page down key on empty tracker causes crash.
SV620Report would show 'menu name not available' for existing menus.
SV621Final score in Tracker was inconsistent in different zoom levels.
SV622Final score in student interface reviewed.
SV605Tracker would not exit properly if user exits tracker before it finishes loading.
SV595Images could not be added to the image selector for backgrounds.
SV591Large trackers were slow to display if packets were arriving out of order.
SV589Client unresponsive when message left to students in certain conditions.
SV577Planner would stay in waiting mode if network experienced excessive packet loss.
SV629Renaming item in Planner menu failed when followed by right click.
SV590Horizontal scroll bar missing in tracker after zoom change.
SV594French support updated
SV588Import.rep file was not consistent with report in interface window.
SV618Ability to remove students from classes now possible with import file.
SV619New Silent option for SVSETUP.
Changes that were included in the previous release of CAN-8:
SV561Lessons with a missing USERS directory may crash the tracker when items clicked on.
SV583Simultaneous use of planner on multiple stations with the same lesson may result in lesson corruption.
SV577Server re-login timeout adjusted for same ID/IP login.
SV585Changing menu item names with tabs open causes duplicate tabs.
SV574User list available in phone would occasionally show wrong login time.
SV554Aborted login does not let user sign back on immediately.
SV534Menu item names made entirely of spaces are no longer allowed.
SV566Export student answers dialog in tracker did not always show in Windows 7.
SV573Inherited classes did not show when student is registered by an instructor.
SV581Sound graph in phone did not always clear.
SV591Out of order packets caused tracker to be slow to load student data.
SV575User timeout not kept active when dialog box tabs clicked on.
SV556Available item count in planner incorrect when dropping items into a nearly full plan.
SV568French language support included.
SV503Auto-install program customizable for re-distribution.
SV503Auto-install program made available.

All sites with a current maintenance agreement should download and install this updated version as soon as possible.
If you do not have a maintenance agreement, you may contact your CAN-8 representative, or Sounds Virtual directly to purchase one.
Be aware that critical errors are fixed in this update and although customers are free to update their software at any time, all customers are encouraged to update their systems as soon as possible. The repair of any errors or data corruption caused on the customers system by not using this most recent version will be chargeable by Sounds Virtual, even if the customer has a maintenance agreement in place.

Additional Tools

To setup and administer a CAN-8 system some additional files and utilities may be needed. If you cannot find the files you need you should contact Sounds Virtual Support and request them.

DescriptionVersionSize (MB)OSEnglishFrançais
USB driver Installation instructions 0.3 All (32 & 64 bit)Download
USB driver for security authorization device 2.20 Microsoft 32 bitDownload
USB driver for security authorization device 1.37 Microsoft 64 bitDownload
CAN-8 as a service utilities and instructions2018 03 16 2.20 All (32 & 64 bit)Download

For CAN-8 support, enquiries regarding the purchase of the software or to purchase/renew a maintenance agreement, please contact:

Mac Eight Co Ltd

[email protected]

Mac Co Ltd Japan

or call us at
416 968 7155 # 502
or toll free anywhere in North America
1 855 305 9937 #502